Cake Talk is a practical guide for home bakers, cake artists, and small bakery owners who want to create memorable customer experiences and grow a successful business.
Inside, you'll learn how to:
- Communicate with confidence and handle enquiries professionally
- Manage difficult conversations and orders with ease
- Turn first-time buyers into loyal, repeat customers
Filled with real-life examples, ready-to-use scripts, and practical tips from the founder of Marshmadoh — this book will help you build trust, strengthen your brand, and grow your bakery one customer at a time.
By Madhur Mitra, founder of Marshmadoh, Gurgaon.